Terms and Conditions

Quotes and Scope

Quotes rely on the information provided and may change when the property, access, material, condition or requested scope differs from that information.

Customer Responsibilities

Customers must provide safe access, disclose known damage and previous treatments, secure personal items and follow preparation or aftercare guidance.

Service Limitations

Results depend on material, age, wear, construction, previous products and the cause of stains or damage. No particular outcome is promised unless confirmed in writing for a specific booking.

Bookings, Payment and Cancellations

Applicable pricing, payment requirements, booking changes and cancellation terms should be confirmed before service.

Website Use and Privacy

Website content is general information. Personal information is handled in accordance with the Privacy Policy.

Publication note: Insert the correct contracting entity and governing state or territory and obtain legal review before publishing.